Tevalis

1st Line Support Technician – Tevalis
(http://website.tevalis.com/)
(December 13th 2016 – March 10th 2017)

I am responsible for providing 1st line support to Tevalis customers, using remote support software Logmein and Teamviewer.

My main responsibilities:
• 1st line support to customers
• Providing support to a given SLA time scale.
• Provide support to Tevalis Epos software and associated hardware.